Quality | Society | Press Briefing

At ESDOTCOM, Quality is the vital and integral part of the work culture. Quality and proven Technical Solutions are the foundation for ESDOTCOM's Development methodology.

We are already an ISO 9001 2000 certified Company and now in the process of attaining SEI CMM Level 4 standards.

ESDOTCOM has established Project Management processes to track cost, schedule, and functionality. The necessary process discipline is in place to repeat earlier successes on projects with similar applications.
At ESDOTCOM, the Software Process for both Management and Engineering activities are documented, standardized, and integrated into a standard software process for the organization. All projects use an approved, tailored version of the organization's standard software process for developing and maintaining software.

Detailed measures of the software process and product quality are collected. Both the software process and products are quantitatively understood and controlled.

ESDOTCOM's Project Management consists of:

• Requirements Management
• Project Planning
• Project Tracking
• Subcontract Management
• Quality Assurance
• Configuration Management

We have also established the other SEI Capability Maturity Model standards in our Organization:

• Organization Process Focus for Continual process improvement
• Organization Process Definition
• Training Program
• Integrated Software Management
• Software Product Engineering
• Inter group Coordination
• Peer Reviews
• Quantitative Process Management
• Software Quality Management
• Technology Management

We possess an organization-wide ability for managing software development and maintenance processes. The Software Process is accurately communicated to both existing staff and new employees, and work activities are carried out according to the planned process. The processes mandated are usable and consistent with the way the work actually gets done. These defined processes are updated when necessary, and improvements are developed through controlled pilot-tests and/or cost benefit analyses. Roles and Responsibilities within the defined process are clear throughout the project and across the organization.

Our Quality Process is broadly divided into Software Development Life Cycle processes and support processes. The SDLC based process define how the SDLC phases need to be carried out, outlining the processes, defining the outputs and their formats. The Support processes are those that apply across the SDLC stages. They help in managing and monitoring the project.

INTEGRATED QUALITY SYSTEM

We have developed software which is an integrated platform for implementing the Quality system. The software consists of several sub systems like:

• Change Management System
• Risk Management
• Non-conformance Tracking
• Bug Tracking
• Project Monitoring and Tracking
• Hardware/Software Tracking System
• Training Information System
• Employee Information System
• Document Control System
• Feedback System

Our Managers monitor the quality of the software products and the process that produced them. There is an objective, quantitative basis for judging Product Quality and analyzing problems with the product and process. Schedules and budgets are based on historical performance and are realistic; the expected results for cost, schedule, functionality, and quality of the product are usually achieved.
In general, a disciplined process is consistently followed because all of the participants understand the value of doing so, and the necessary infrastructure exists to support the process.